McColm & Company worked with our pro-bono client - The Digital Citizen Fund - to develop a comprehensive monitoring and evaluation program so that the organization can more accurately track and understand the impact of their work.
FOCUS: Monitoring and Evaluation, Female Empowerment. Digital Literacy, Social Impact
The Digital Citizen Fund operates 13 centers across Afghanistan to empower young women personally and professionally through a rigorous computer skills curriculum. Young women in Afghanistan have far less social and professional mobility than their male peers, and enhancing their technological skills provides the students in the Digital Citizen Fund’s programs with greater tangible, professional skills, as well as increased self-confidence. The client’s challenge was that although it offers a meaningful experience to its students, it does not have a process in place to effectively monitor and evaluate its impact. Our client needed to develop an end-to-end process for evaluating and measuring student progress, instructor effectiveness, as well as professional and personal outcomes for students upon completion of the course.
McColm & Company designed a comprehensive monitoring and evaluation process comprised of four parts: 1) attendance monitoring 2) student academic and emotional progress 3) instructor effectiveness and outcome and 4) student outcomes one year after completing the course. We developed meaningful assessments and surveys that could measure the growth of students academically and emotionally, as well as a process to monitor the transformative impact of the program for students as they seek gainful employment and further education. Our team collaborated with the organization’s founder, Roya Mahboob, as well as her staff to ensure optimal effectiveness and ease of implementation for the Digital Citizen Fund.
IMPACT & RESULTS
With a new process in place, DCF is now ready to implement a new methodology for tracking the impact of their programs. They will be able to see comparative metrics each month that will help them improve their programs and find out quickly if a particularly program is effective.
Since DCF is focused on computer literacy, there was an opportunity to leverage the monitoring and evaluation program as an additional learning opportunity for the female students. We used SurveyMonkey to design the monitoring tools in the local language.
To learn more about the Digital Citizen Fund, you can: